Terms and Conditions
PAYMENT TERMS (Payments via Stripe)
50% Deposit of total cost is charged at Booking. Booking is not confirmed until deposit is received. Balance of booking is applied to your Credit Card 7 days prior to Check-in.
CANCELLATION POLICY
Full refund for cancellations made prior to 21 days before check-in, less $50 booking fee.
14-21 day's notice given - 50% of the total booking value will be charged - unless you transfer your booking to another time within 6 months.
Less than 14 days notice - you will be charged 100% of the total booking value.
PLEASE NOTE
If you have booked via Airbnb, their Terms and Conditions apply to the booking.
We have a 2 night minimum stay.
Round Hill is an adult only (18 years and older) space only. No children are able to stay at the property, due to safety.
The property has open fires inside + out, they are to be operated at user's responsibility + require Adult supervision at all times.
Much time and care has gone into creating this space for you to enjoy, please be respectful.
NUMBER OF OCCUPANTS
All accommodation must be used for private/residential use only and to accommodate the number of guests stated on your booking confirmation. Additional guests on application.
No functions or parties may be conducted at the property.
Exceeding the stated number of guests will result in a termination of booking and you being required to vacate the property immediately without refund.
If complaints are received and you are found not to have been respectful of neighbours you will be required to vacate the premises with no further notice or refund.
NOISE
Please be respectful to our neighbours at all times and keep noise to a minimum.
CLEANING
All accommodation bookings are accepted on the basis that all occupants treat the property with the same respect as their own home in accordance with these Terms and Conditions.
Please leave the property in a neat and tidy state.
A professional clean will be carried out on check out and the cost is additional to your total booking amount.
Mid-stay cleans & a change of linen are available upon request and do incur additional fees.
If a property is found to be left in an unreasonable state at check out, there will be an extra cleaning charge. This will be determined on a case to case basis.
CHECK-IN / CHECK-OUT
Check-In is from 3pm
Check-Out is by 11am
VISITORS
Tenants and/or visitors are responsible for the behaviour and actions of their visitors whilst on the premises.
PETS
Unfortunately we can not accommodate pets on the property.
DAMAGE
Whilst you are in occupation, you are fully responsible for all breakages and damage caused to the property, its furniture fittings, or any consequent loss suffered by the Property Owner. Any such breakages, damage or loss must be reported immediately and paid for prior to departure. Failure to comply with this condition will result in a debit of any such costs and expenses to your credit card or security deposit without further notice.
SMOKING
There is no smoking inside any of the Properties. If there is evidence of such including a smoke odour you will be charged a fee of $500 to cover the cleaning of curtains, carpets and air-conditioning sterilisation.
RIGHT TO REFUSE OR REVOKE BOOKINGS
The Booking Agent and the Owner reserve the right to revoke or refuse to honour any property accommodation booking which may in the opinion of either party (and at their sole discretion) be unsuitable for the Property concerned.
BOOKING CONFIRMATION
Once a Guest’s booking has been confirmed, the Guest shall be responsible for payment of the total price for the rental period and all extras (if any) as shown on the confirmation notice on or before the date or dates referred to in such notice.
DISCLAIMER
I/We hereby acknowledge and agree that the Property Owner and Agent will not be held responsible nor liable for:
Any injury or loss suffered by the occupants, their invitees or guests whatsoever or howsoever caused whilst I/we are in occupancy of the accommodation due to my/our failure to comply with the Term and Conditions or House Rules;
Any injury or loss suffered by the occupants, their invitees or guests whatsoever or howsoever caused due to negligence on my/our /their part.
Any injury or loss suffered by the occupants, their invitees or guests whatsoever or howsoever caused as a result of insects or wildlife in or around the accommodation site. All occupants are to take specific care at all time and requested not to approach any wildlife under any circumstances.
INDEMNITY
You, the guest, indemnify the agency against any liability which may attach to the agency as a result of damage, injury or loss being personal or proprietary suffered by any person where damage, injury or loss has been contributed to or caused by any act or occasion of the tenant or his/her visitor.
Management reserves the right to update these Terms + Conditions when required at their discretion.
50% Deposit of total cost is charged at Booking. Booking is not confirmed until deposit is received. Balance of booking is applied to your Credit Card 7 days prior to Check-in.
CANCELLATION POLICY
Full refund for cancellations made prior to 21 days before check-in, less $50 booking fee.
14-21 day's notice given - 50% of the total booking value will be charged - unless you transfer your booking to another time within 6 months.
Less than 14 days notice - you will be charged 100% of the total booking value.
PLEASE NOTE
If you have booked via Airbnb, their Terms and Conditions apply to the booking.
We have a 2 night minimum stay.
Round Hill is an adult only (18 years and older) space only. No children are able to stay at the property, due to safety.
The property has open fires inside + out, they are to be operated at user's responsibility + require Adult supervision at all times.
Much time and care has gone into creating this space for you to enjoy, please be respectful.
NUMBER OF OCCUPANTS
All accommodation must be used for private/residential use only and to accommodate the number of guests stated on your booking confirmation. Additional guests on application.
No functions or parties may be conducted at the property.
Exceeding the stated number of guests will result in a termination of booking and you being required to vacate the property immediately without refund.
If complaints are received and you are found not to have been respectful of neighbours you will be required to vacate the premises with no further notice or refund.
NOISE
Please be respectful to our neighbours at all times and keep noise to a minimum.
CLEANING
All accommodation bookings are accepted on the basis that all occupants treat the property with the same respect as their own home in accordance with these Terms and Conditions.
Please leave the property in a neat and tidy state.
A professional clean will be carried out on check out and the cost is additional to your total booking amount.
Mid-stay cleans & a change of linen are available upon request and do incur additional fees.
If a property is found to be left in an unreasonable state at check out, there will be an extra cleaning charge. This will be determined on a case to case basis.
CHECK-IN / CHECK-OUT
Check-In is from 3pm
Check-Out is by 11am
VISITORS
Tenants and/or visitors are responsible for the behaviour and actions of their visitors whilst on the premises.
PETS
Unfortunately we can not accommodate pets on the property.
DAMAGE
Whilst you are in occupation, you are fully responsible for all breakages and damage caused to the property, its furniture fittings, or any consequent loss suffered by the Property Owner. Any such breakages, damage or loss must be reported immediately and paid for prior to departure. Failure to comply with this condition will result in a debit of any such costs and expenses to your credit card or security deposit without further notice.
SMOKING
There is no smoking inside any of the Properties. If there is evidence of such including a smoke odour you will be charged a fee of $500 to cover the cleaning of curtains, carpets and air-conditioning sterilisation.
RIGHT TO REFUSE OR REVOKE BOOKINGS
The Booking Agent and the Owner reserve the right to revoke or refuse to honour any property accommodation booking which may in the opinion of either party (and at their sole discretion) be unsuitable for the Property concerned.
BOOKING CONFIRMATION
Once a Guest’s booking has been confirmed, the Guest shall be responsible for payment of the total price for the rental period and all extras (if any) as shown on the confirmation notice on or before the date or dates referred to in such notice.
DISCLAIMER
I/We hereby acknowledge and agree that the Property Owner and Agent will not be held responsible nor liable for:
Any injury or loss suffered by the occupants, their invitees or guests whatsoever or howsoever caused whilst I/we are in occupancy of the accommodation due to my/our failure to comply with the Term and Conditions or House Rules;
Any injury or loss suffered by the occupants, their invitees or guests whatsoever or howsoever caused due to negligence on my/our /their part.
Any injury or loss suffered by the occupants, their invitees or guests whatsoever or howsoever caused as a result of insects or wildlife in or around the accommodation site. All occupants are to take specific care at all time and requested not to approach any wildlife under any circumstances.
INDEMNITY
You, the guest, indemnify the agency against any liability which may attach to the agency as a result of damage, injury or loss being personal or proprietary suffered by any person where damage, injury or loss has been contributed to or caused by any act or occasion of the tenant or his/her visitor.
Management reserves the right to update these Terms + Conditions when required at their discretion.